• How can I make a reservation?
    • You can simply send us a booking request using our online booking system. Alternatively you can write us an e-mail to info@huettenpalast.de or call us personally at ++49 (0)30/37305806. Either way we need a full address, a mobile telephone number and for security reasons a credit card number, please.
  • Where is the hotel located? / How far is it to the city center?
    • It depends what you consider the center of Berlin. We are located very central in the district of Neukölln just around the corner of Hermannplatz (bus- & underground station). Kreuzberg begins just a few blocks away. To Alexanderplatz it is 15 minutes with the underground, to the “City-West” ca. 25 minutes with public transportation.
  • Is  there a hotel parking?
    • No. You will find parking lots in our Hobrechtstrasse. There are no fees or limitations.
  • Do I need a sticker for the Environmental Zone?
  • Can I rent a bike?
    • Yes you can. It is EUR 10,00 per bike for 24 hours.
  • Do I have to bring my own bed linen, towels, hair-dryer etc?
    • No. Everything is here.
  • Do the caravans and cabins have their own bathrooms?
    • No. The caravans and cabins are located indoor in a hall. In this hall there are restrooms for men and women each with toilets and separate showers.
  • Is it warm enough in the caravans and cabins?
    • Absolutely. The hall where he caravans and cabins are located is heated in cold seasons. We have an nice average temperature of around 20 degrees Celsius both in summer and winter.
  • Do you hear your neighbors?
    • The caravans and cabins are not individually soundproofed. So there you go again with a real camping experience!  Empirically  our guests consider the situation.
  • Why can’t I book online directly?
    • You can send us a reservation request using our online booking system here and we will confirm as soon as possible.
  • Why check-in until 6pm?
    • Our guests enter the „Hüttenpalast“ through our café. The café closes at 6pm (Sundays at 4pm). That is why need to know if you arrive later so we can be here for you. Also, please understand is it not possible to check in the caravans and cabins after 10pm. Other guests would be disturbed while sleeping.
  • How can I pay?
    • Cash is always a plus. Also, you can pay by EC/maestro card or MASTERCARD or VISA. In our café it is cash only.
  • Dogs are allowed?
    • Not in the hall with the caravans and cabins, but yes in the hotelrooms.
  • Is it possible to buy gift vouchers?
    • Yes. Based on the number of nights you want to give away you will get an invoice. After we received the amount we will send the gift voucher which is valid for an indefinite period.
  • Can I book the place for events?
    • Yes. You can book our hall with the caravans and cabins for events like weddings, birthday parties, seminars etc. for up to 60 persons provided that there are no bookings for individual caravans or cabins yet. Please ask for event bookings via info@huettenpalast.de or call ++49 (0)30 37305806.